
Member Webinar Recording: The End of Metrics: Counting What Matters!
Manager’s ONLY session…UNLESS • You trust your people • You want REAL results fast• You trust yourself to let go of what you know best but doesn’t work …in that case, have them on the session and watch them bobble head furiously and inspire you to act! So we have planning tools that are faster than the blink of an eye, and a market that moves even faster, and yet we have “planning time.” We have AI enhanced tools and we worry about Data Entry! Your competitor is texting your client to set up a job order call and you’re putting together a call list?! Really?! We count what we’ve always counted. I mean, for the last 45 years!! Most of you made your mark and honed your skills by honoring the same work structure and monitoring the same information. Every week Danny gets an email from a client asking him to motivate their people because their call levels and call times are awful. (“Uh, what did they bill last quarter?” “Oh he had his best quarter ever, that’s my point, imagine if he made mo