Consumer Psychology & Customer Acquisition and Retention

 If you're a Black Business Owner YOU CAN'T AFFORD TO LOSE ANOTHER CUSTOMER! This webinar focuses on 2 key areas: Internalized Racism: Toxic Black Business Owner & Black Customer Relationship Consumer Psychology: Why Your Customers Left You, How To Fix It & Understanding The Science of Why They Buy to Gain New Customers How To Deal With Difficult Customers and Customer Retention Strategies This webinar focuses on the psychology behind WHY customers buy and explains the toxic relationships between Black business owners and Black customers through the lens of Internalized Racism. This is more important than ever, because in this recession Black Business are the most vulnerable and these most negatively impacted. There were 1 million black-owned businesses in the U.S. in February. By mid-April, 440,000 black businesses closed for good! That's a 41% loss compared to white-owned businesses, 17% closed during that same time period. We can't afford to lose any more customers. I wi