Fearless Communication

by Dave Tester Fix the Leaky Sales Bucket What’s the point of investing thousands of dollars to build a business if your front desk team loses customers at “Hello”? Don’t let your leads and customers run away--it’s time to fix the leaky bucket of phone service and first impressions once and for all. The first step is easy. Following the scripts and tools outlined in this book, your team members will be able to easily communicate with any prospect or customer on the phone, book appointments that stick, get five-star reviews from customers, and handle any situation with confidence. The methods detailed here set up your team members to win. Far too many customers, leads, and prospects are draining out the holes in the bottom of your bucket. We can help you fix the leaky bucket. The secret to Dave Tester’s coaching, consulting, and speaking success comes from his extensive background in sports journalism and coaching hundreds of business clients. A dedicated student of the great trainers,