Step Up to Conflict Workshop

How do we directly address conflict in a way that preserves or improves relationships, creates new opportunities and increases productivity? Step Up to Conflict provides a ten-step method, founded by the Center for Creative Leadership, for resolving conflict and provides a sound, logical roadmap for action. We believe that: Conflict is inevitable: When people work together they bring differing perspectives, opinions and motives that can lead to conflict. Conflict is not always bad: Many conflicts – when handled properly – can create an atmosphere of creativity and innovation. Conflict management skills can be learned: While natural ability is helpful, we know these skills can be effectively developed and improved. OUTCOMES: Recognize and understand their own conflict “triggers” Understand how different values may contribute to conflict Practice active and passive positive responses to conflict in their workplace Apply the strategies to a workplace conflict situation DATES: Two 2-H