Shipping Protection

By selecting Package Protection at checkout and paying an additional fee of 3% of your order subtotal, your order will be protected from damage, loss, or theft. If your order never arrives or is damaged when it arrives, you can easily file a claim with our team and receive a replacement order or be reimbursed. If your package has been marked "delivered", yet you have not received it, please wait at least 3 days, but no longer than 15 days, after delivery confirmation to file a claim. For packages marked delivered, but still have not been received 3 days after delivery confirmation (and no longer than 15 days), we will issue you a replacement. If a replacement cannot be sent (limited edition, discontinued, etc.), we will issue store credit for the original purchase price For packages not marked delivered & presumed lost by the carrier, we will issue store credit for the original purchase price For damaged packages, we will issue you a replacement. If a replacement cannot be s