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Please Read All Info. So You Are Informed before Ordering. Questions or Request: Call or Text: 402-834-2442 ( Mon-Sat: 9am - 6pm ) Central Time. Only Contact Us During Hours of Operation. 🙏 Closed Sunday & Federal/Major Holidays Email: info@bigrigthreads.com Make to Use Your Mobile Number during Checkout. If we have questions, we'll try to call or text. Do Not Use Your Land Line. Printed Hats Shipping/Processing Time:  Please allow "up to" 7-14 Business Days to Produce Your Made to Order Hat & Receive Your Tracking Email. Shipping Time is between 3-5 Business Days via USPS. You will receive a Pre-Shipment Prior to Your Order Being Completed.  Note: Once You Receive Your Pre Shipment we can't offer a Refund or Stop the Production Process.  We need time to complete each order because: We are a Small American Business of 2.5 people We have a lot of Operators ordering. Thank you for your Patience, Support & Business Embroidered Hats Shipping/Processing Time:  Please allow "