AT&T Prepaid Brand USA, Canada and Mexico Prepaid Travel SIM Card Unlimited Call, Text and 4G LTE Data for 30 days
IMPORTANT: Please readRecently, AT&T has made network upgrade. Most of the older phone models and international phones including 2G and 3G will not work at all. Please check your phone compatibility on the link below:https://m.att.com/shopmobile/wireless/byop/checkIMEI.htmlIMEI Status Check: Dial *#06# to get your phone's IMEI Unlimited High speed 4G LTE Data Prepaid Travel SIM Card in USA, Data may slow down after 22GB data use No hotspot/tethering. Unlimited Calling within and among the USA, Canada and Mexico. Unlimited Texting, Picture & Video Messages in and from USA, Canada and Mexico to over 100 countries The SIM card only works on unlocked GSM Mobile/Cell Phones, it will not work on Mobile WIFI Hotspot (Pocket WIFI) Devices. Activation may take up to 24hours. We suggest you schedule your activation request in advance. HAVE A QUESTION? Live Support is available. AFTER-SALES SERVICE AND SUPPORT: We value our customer's trust in our products. If you have any queries, our Support Team is available 15 hours a day (6AM to 9PM Pacific Standard Time), 7 days a week. We will do our best to always make things right for you. Your SIM is not yet activated. No need to call AT&T to activate the SIM Card. We will activate it for you. Activation may take up to 24 hours. 1. Go to Activation page and submit an activation form. (refer to instructions letter enclosed in the package)2. Once activation is complete, we will send you an email confirmation.3. Insert your AT&T SIM in your unlocked GSM Phone as soon as you arrive in USA, Canada or Mexico.Do not insert SIM while you are overseas. Insert SIM Card when you arrive in USA, Canada or Mexico.BASIC TROUBLESHOOTING:First thing to do is REBOOT. Turn your phone off, remove the SIM Card, re-insert the SIM and turn the phone back on.If you're having data connection issues, after reboot, please check and update Access Point Name (APN) to:For Smartphones / Windows Phones / iPhonesAPN : NXTGENPHONEFor older mobile phonesAPN: ptaIf issues persist, please contact us. Refer to the instructions letter enclosed in the package for support contact information.Any restrictions:* This is for new mobile number activation only. You cannot transfer mobile number from a different carrier. Not for port-in.* No Hotspot / Tethering* AT&T may temporarily slow data speeds if the network is busy.* The SIM Card only works in unlocked GSM Phones. It will not work in Mobile Hotspot/Tethering/Wifi device.Activation and support instructions are provided with the SIM Card.