Good Talk: How to Design Conversations That Matter

Leadership is the art of designing transformative conversations. Real change is needed, now, more than ever. This change can't happen through force, edict or persuasion. The future will be built through conversation - and Good Talk will show you how. Good Talk is a step-by-step framework to effect change in your personal and professional conversations. With dozens of tools and interactive components, Good Talk is a handbook to navigate the conversations that matter. What's Inside: How to see the structure of conversations. Life is built one messy, slippery conversation at a time. While conversations feel hard to hold onto, ebbing and flowing, back and forth and into eventual silence, they each have a structure. The first step to changing your conversations is seeing what's going on between the silence. What is your Conversation Operating System? Who gets invited to the conversation? Who speaks first? Where does the conversation take place? What happens if someone messes up? In ever