Supply Chain Management

This course provides an overview of the basic principles of supply chain management, including planning, sourcing, making, delivering, and returning. It's an excellent introduction for those new to the topic or a solid refresher for seasoned professionals.  By the end of the course, learners will be able to apply their knowledge of supply chain management as demonstrated by completing module activities and a course evaluation. Identify how supply chain management relates to: Customer satisfaction Improving performance Lowering costs Product development Define the terms: Procurement Upstream and downstream Raw material Forecasting Carrying cost Inventory Order generation Order taking Order fulfillment Returns management Understand the levels of supply chain management and their effects Strategic Tactical Operational Comprehend the flows of supply chain management and data warehouses Product flow Information flow Finances flow Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management SHRM CE/PDCs: 6 Intended Audience: All