Shipping Protection

Our goal is to ensure that you receive your package from us, but we know that unforeseen incidents do occur. This is why we now offer Shipping Protection!Shipping protection helps us protect you from uncontrollable factors during the shipping process such as lost, stolen or undelivered packages. Shipping Protection is not mandatory and you may opt out (video instructions are provided below under the Shipping Warnings menu). Claims for all lost, stolen or undelivered packages must be reported to us via email at Support@Comfort-Concealment.com within 15 business days from when the tracking states “Delivered” or from the last time the tracking link updated. If your package is more than 10 days late, we will submit a Missing Mail Search on your behalf. If the carrier service determines that the package is lost, we will re-ship your order and email the new tracking link. Original shipping charges are ineligible for a refund.  For order totals under $75, please choose the $1.50 option.  For