"What Do I Say When..."

Description for "WHAT DO I SAY WHEN...": A GUIDEBOOK FOR GETTING YOUR WAY WITH PEOPLE ON THE JOB by Muriel Solomon: Have you ever been faced with situation like these, where you had to say "something", but you just couldn't find the right words? Now you can. Easily. this comprehensive guidebook features over 200 word-for-word dialogues that put you in complete control of even the most difficult office situations...helps you turn any business encounter around so it serves your purposes...and makes it easy to get the people you work with to agree with you fast, and give you what you want. And that's just the beginning! In this guidebook, Muriel Solomon draws from her more than 30 years of experience as a communications specialist to show you what you can say to smooth your relationship with a difficult boss...the key to getting upper management to listen to you and take your ideas seriously...a smart tactic for shaping up the employee who is constantly late...the secret to