Difficult Conversations Handbook – Digital Download

INCLUDES: Two PDF handbooks (A3 double-sided). We offer two versions to cater to different needs and preferences: PDF for Print: This version is optimised for printing at home or at the office. It is designed in an A3 format and can be printed double-sided and folded for convenience. PDF with Bleeds: Ideal for professional or commercial printing to ensure precise edge-to-edge printing. Purpose of the Tool  The ECD Difficult Conversation Handbook gives you the essential tools and insights to handle tough talks with more poise, empathy and effectiveness. Through practical guidance and interactive activities, you'll learn how to harness the power of emotions to flip difficult conversations into opportunities for growth and understanding. The Problem Difficult conversations are inevitable. We don't make space to consider the emotional drivers and blockers involved intentionally. But when we consider and actively shape the emotions involved, we empower ourselves to navigate these chal