Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations, and Challenging Personalities / Edition 1
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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations, and Challenging Personalities / Edition 1

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Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips! Product DetailsISBN-13: 9780071493048 Media Type: Paperback Publisher: McGraw Hill LLC Publication Date: 08-16-2007 Pages: 240 Product Dimensions: 4.80(w) x 8.10(h) x 0.50(d) Series: Perfect PhrasesAbout the Author Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.Read an Excerpt Read an Excerpt Perfect Phrases for Dealing with Difficult People Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations, and Challenging Personalities By Susan F. Benjamin The McGraw-Hill Companies, Inc. Copyright © 2008

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