Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Our Lives by Michael Hammer (1996)

Hardcover with DJ in Very Good (VG) condition.  In 1990, Michael Hammer introduced the world to reengineering and set in motion a series of events that has transformed the business world beyond recognition. What began as an effort to improve performance has led to a complete rethinking of all aspects of business, from the jobs that people have to the ways in which companies are structured. In Beyond Reengineering, Hammer offers powerful insights into the consequences of the reengineering revolution and how they are changing our work and our lives.To succeed -- or even to survive -- in today's global economy, companies must refocus and reorganize themselves around their processes: the end-to-end sequences of tasks that create customer value. This change, so easily described, in fact, marks the end of the Industrial Revolution and of the organizations that were designed for it. The process-centered organization is a complete break with the past. It means the end of narrow jobs, rigid hie