Reengineering the Corporation: A Manifesto for Business Revolution Michael Hammer, James A. Champy (1993)

"America's business problem is that it is entering the twenty-first century with companies designed during the nineteenth century." So write Michael Hammer and James Champy in this pioneering book on the most important topic in business circles reengineering - the radical redesign of a company's processes, organization, and culture. Reengineering the Corporation offers nothing less than a brand-new vision of how companies should be organized and managed if they are to succeed - indeed even survive - in the 1990s and beyond. Reengineering does not seek to make businesses better through incremental improvements - 10 percent faster here or 20 percent less expensive there. The aim of reengineering is a quantum leap in performance - the 100 percent or even tenfold improvements that can follow from entirely new work processes and structures.Building on their firsthand experiences, Hammer and Champy show how some of the world's premier corporations use the principles of reengineering to save