Seminar Cover Your A$$
Date: 12/07/25 Sunday this Fall Time: 10 am-3pm Location: Groomerverse Prevent liability, negative reviews and customer attrition in this comprehensive collection of seminars for a day event covering a variety of topics to help you manage stress and avoid liability issues. The series includes 10am-11:30am Stress: It's Not Good for Anyone 11:30-Noon Customer Service Communication during Stressful Situations Noon-1 pm Lunch (included) and Networking 1pm-2:30pm Should He Stay or Should He Go 2:30pm-3pm Cover your A$$ tips to include in the grooming release form This in-person seminar series with Lisa Herbold, and Hollus Gessler covers topics that can save a pet's life and prevent client miscommunication. Discover the various stresses and health issues that can impact the grooming routine and understand when it's appropriate for the client to consult a veterinarian. Educate yourself on the factors that may require professional medical intervention or modifications to the groom wh