Big Battery | 48V PUMA – NMC – 133Ah – 6kWh
What's Included: 1 × 48V PUMA - NMC - 133Ah - 6kWh THE POWER OF THE PUMA! BigBattery’s all-new 48V PUMA is a game-changer when it comes to compact power storage for your home or business. The PUMA is our most compact 48V off-grid solution to date, packing 6kWh (133Ah) of capacity in a sleek, wall-mountable casing. Designed to be an energy-dense and reliably efficient way to power your appliances, the PUMA can be discreetly installed in your garage, shed, or office building, with zero demands for routine maintenance and a lifespan of up to 10+ years. The PUMA comes equipped with our advanced BMS and proprietary Triple Safety Redundancy System, so you never have to worry about the safety or reliability of your power. Plus, an LED Smart Display is built into the side of the unit so you can always monitor the health and status of your battery, including metrics such as voltage, amperage, temperature, cycle count, cell voltages, and more. With the ability to connect up to 8 units together in parallel, you can set yourself up with a massive power system or just store one away for backup power should you ever need it. Shop the all-new 48V PUMA today, and ensure your home or business is always powered and prepared! Specifications SKU: APUMR-48066-G1 System Voltage: 48V Nominal Voltage: 50.4V Chemistry: NMC kWh Capacity: 6kWh Ah Capacity: 133Ah Charging Voltage Range: 58.8V Max Charge Voltage: 58.8V Operating Voltage Range: 44.8 - 58.8V Suggested Low Voltage Cutoff: 44.8 - 51.6V BMS Cutoff Range: N/A Cell Configuration: 14S 2P Max Continuous Discharge Current: 175A Max Continuous Power: 10000W Max Discharge Peak Current: 350A (6 Seconds) Max Charge Current: 100A Charge Temperature Range: 0°C (32°F) / 55°C (131°F) Discharge Temperature Range: -20°C (-4°F) / 55°C (131°F) Optimal Discharge Temperature Range: 15°C (59°F) / 35°C (95°F) Storage Temperature Range: -5°C (23°F) / 35°C (95°F) (Max 6 Months) Weight: 136 lbs (62 kg) Depth: 5 in (127 mm) Width: 19.875 in (504.8 mm) Height: 26.8 in (680.7 mm) Safety Features: Fuse (300A) & Battery Management System(Over/Under Voltage, Over Current, &Over/Under Temperature Protections) Max Connections: Up To (8) Parallel Spec Sheet Download: Click Here Product Manual Download: Click Here Shipping Order Confirmation: As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Order Shipment: If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@solarsovereign.com. No Shipping outside the USA. Shipping Options Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering. Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. White Glove Delivery: This includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house! BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE Warranty BigBattery Warranty In the unlikely event you are having an issue with one of our batteries, we have developed astraightforward Warranty & Return Policy servicing all customers in the USA: Real (10) Year Warranty All our batteries come with a 10-Year Full Repair/Replacement Warranty. If our batteries malfunctiondue to component or manufacturing error, the product will be repaired or replaced free of charge. Full Lifetime Tech Support & Customer Service All batteries include a Free Lifetime Technical Support & Troubleshooting Service. If you have anyquestions or need any help, simply call us at +1 (469) 405-4423 from 9am – 9pm, Monday – Sunday CST, orsend us an email anytime at sales@solarsovereign.com Free Repair & Replacement All batteries are built to last a minimum of 10 years. We stand by the quality of our batteries. If any parts within our battery fail due to defects or manufacturing error within the next 10 years, we will fix or replace your battery free of charge. In addition, for the first year of the warranty we will even cover all shipping costs from/to your purchase address within the continental US. Highest Quality Guarantee BigBattery utilizes Tier 1 cells to provide the highest quality lithium battery packs in the USA. Depending on the model, use case and environment, your battery is designed to last between 3,500 – 8,000 cycles when used as intended within our published battery specifications. Covered Products This Warranty covers all battery packs from the “Date Of Purchase” from BigBattery for 10 years andall accessories included for 30 Days. Automated Warranty Registration No warranty registration is needed. Warranties are automatically recorded via an internal customerdatabase via serial number and QR code. Product Manuals & Specification Sheets BigBattery provides a proprietary QR code on every battery. Scan this QR code with any phone to viewthe Product Manual and Product Spec Sheet for your specific battery model. Providing these documentsto you in a digital format helps to protect our environment and provides you the most updated informationon your product in real time. Domestic Warranty Claim Support To start a warranty claim, please email us directly at Sales@solarsovereign.com to create a ticket. Include a written description of the problem and pictures if possible. Upon receipt, our Tech Support team will reach out to you within 24 – 48 hours to troubleshoot. If the battery has been purchased within a year if the issue being reported to BigBattery, you will be sent a Return Shipping Label at no cost. After the first year, you will have the option to pay for the shipping, or arrange your own shipping back to BigBattery. If the label is provided by BigBattery, please include a copy of this label in the return box or pallet when our 3rd party logistics provider arrives to pickup your return. All returns will be inspected prior to repair, replacement, or reimbursement, depending on the circumstances of return and availability of similar items. For detailed instructions, please review our Warranty Repair/Replacement Services section below. Returning Accessories This Warranty includes a 30-Day replacement for all accessories (Anderson connectors, wiring, chargers, etc.)included with your battery. If product is not defective or damaged upon return, refunds will be offered based onthe purchase price of the unit minus a 20% restocking fee. Change Your Mind That’s OK! All our batteries come with a 30-Day money back guarantee. Returns will be subject to a 20% restockingfee. Call or email customer service for a free shipping return label. Non-Transferable Our Warranty applies to the original owner. If you wish to transfer your Warranty to another party, you can do sowithin 30 days of your purchase by sending a Warranty Transfer Request to sales@solarsovereign.com Return Hazmat Fee Due to the shipping regulations of lithium batteries, please note that some battery returns may require specialdocumentation and packaging, and these instances could encounter extra fees if a customer is attempting toreturn a battery not covered by our Repair and Replacement Policy. Battery Abuse Disclaimer This warranty does not cover damages resulting from misuse, abuse, accidents, alterations, or improper charging/installation of our product. Please scan the QR code on your battery and read the Manual prior to installation andcharging. DIY modifications or damage due to gross negligence or abuse will void your Warranty. Fraud Protection Repair, replacement, and refunds for your purchase will only be possible after your returned batteryhas been received and fully inspected at our facility. Limitation of Damages In no event shall Solar Sovereign be liable for consequential damages due to breach of this Warranty. Customer Satisfaction If buyers are not satisfied for any reason after speaking with Level 3 Tech Support and/or our Customer Service team,all original buyers may escalate dispute resolutions to our CTO for review. We aim to put our customers first, resolveany issues, and ensure that all customers are happy with their purchase from BigBattery. Rev. March 2023 Shipping Order Confirmation: As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Order Shipment: If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@solarsovereign.com. No Shipping outside the USA. Shipping Options Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering. Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. White Glove Delivery: This includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house! BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE Warranty BigBattery Warranty In the unlikely event you are having an issue with one of our batteries, we have developed astraightforward Warranty & Return Policy servicing all customers in the USA: Real (10) Year Warranty All our batteries come with a 10-Year Full Repair/Replacement Warranty. If our batteries malfunctiondue to component or manufacturing error, the product will be repaired or replaced free of charge. Full Lifetime Tech Support & Customer Service All batteries include a Free Lifetime Technical Support & Troubleshooting Service. If you have anyquestions or need any help, simply call us at +1 (469) 405-4423 from 9am – 9pm, Monday – Sunday CST, orsend us an email anytime at sales@solarsovereign.com Free Repair & Replacement All batteries are built to last a minimum of 10 years. We stand by the quality of our batteries. If any parts within our battery fail due to defects or manufacturing error within the next 10 years, we will fix or replace your battery free of charge. In addition, for the first year of the warranty we will even cover all shipping costs from/to your purchase address within the continental US. Highest Quality Guarantee BigBattery utilizes Tier 1 cells to provide the highest quality lithium battery packs in the USA. Depending on the model, use case and environment, your battery is designed to last between 3,500 – 8,000 cycles when used as intended within our published battery specifications. Covered Products This Warranty covers all battery packs from the “Date Of Purchase” from BigBattery for 10 years andall accessories included for 30 Days. Automated Warranty Registration No warranty registration is needed. Warranties are automatically recorded via an internal customerdatabase via serial number and QR code. Product Manuals & Specification Sheets BigBattery provides a proprietary QR code on every battery. Scan this QR code with any phone to viewthe Product Manual and Product Spec Sheet for your specific battery model. Providing these documentsto you in a digital format helps to protect our environment and provides you the most updated informationon your product in real time. Domestic Warranty Claim Support To start a warranty claim, please email us directly at Sales@solarsovereign.com to create a ticket. Include a written description of the problem and pictures if possible. Upon receipt, our Tech Support team will reach out to you within 24 – 48 hours to troubleshoot. If the battery has been purchased within a year if the issue being reported to BigBattery, you will be sent a Return Shipping Label at no cost. After the first year, you will have the option to pay for the shipping, or arrange your own shipping back to BigBattery. If the label is provided by BigBattery, please include a copy of this label in the return box or pallet when our 3rd party logistics provider arrives to pickup your return. All returns will be inspected prior to repair, replacement, or reimbursement, depending on the circumstances of return and availability of similar items. For detailed instructions, please review our Warranty Repair/Replacement Services section below. Returning Accessories This Warranty includes a 30-Day replacement for all accessories (Anderson connectors, wiring, chargers, etc.)included with your battery. If product is not defective or damaged upon return, refunds will be offered based onthe purchase price of the unit minus a 20% restocking fee. Change Your Mind That’s OK! All our batteries come with a 30-Day money back guarantee. Returns will be subject to a 20% restockingfee. Call or email customer service for a free shipping return label. Non-Transferable Our Warranty applies to the original owner. If you wish to transfer your Warranty to another party, you can do sowithin 30 days of your purchase by sending a Warranty Transfer Request to sales@solarsovereign.com Return Hazmat Fee Due to the shipping regulations of lithium batteries, please note that some battery returns may require specialdocumentation and packaging, and these instances could encounter extra fees if a customer is attempting toreturn a battery not covered by our Repair and Replacement Policy. Battery Abuse Disclaimer This warranty does not cover damages resulting from misuse, abuse, accidents, alterations, or improper charging/installation of our product. Please scan the QR code on your battery and read the Manual prior to installation andcharging. DIY modifications or damage due to gross negligence or abuse will void your Warranty. Fraud Protection Repair, replacement, and refunds for your purchase will only be possible after your returned batteryhas been received and fully inspected at our facility. Limitation of Damages In no event shall Solar Sovereign be liable for consequential damages due to breach of this Warranty. Customer Satisfaction If buyers are not satisfied for any reason after speaking with Level 3 Tech Support and/or our Customer Service team,all original buyers may escalate dispute resolutions to our CTO for review. We aim to put our customers first, resolveany issues, and ensure that all customers are happy with their purchase from BigBattery. Rev. March 2023