Mystery of the Lost Contract Instructor-Led Training

Navigate the Hidden Pitfalls of Workplace Communication No one would argue about the importance of effective communication skills in the workplace. They help create a common focus and efficiency among those working together, as well as help avoid misunderstandings, duplicate efforts, or dropped balls that result in decreased productivity. But can you guess the true cost of poor communication in the workplace? By one estimate, it is $37 billion or $26,041 per employee per year! This course will help you to develop effective communication skills through experiential learning. You will be presented with a realistic but fictitious situation in which a provider lost the opportunity to secure a services contract. Your goal will be to identify why the provider was not ultimately selected for the job by evaluating the “evidence” or rather the communication that took place between the provider and HR representative as captured in the form of documents, meeting transcripts, and email messages. T