REPAIRS

All of our jewelry is meant to stand the test of time; however, things happen! Whether it’s a snapped chain or broken stone, we are more than happy to fix your pieces and return them to you good as new.  To initiate a repair, simply purchase this listing, selecting the option from the drop down menu that best describes the repair. If none of the descriptions match your issue, please email us at insitujewelry @ gmail.com. Then package up and send your damaged piece to our PO Box:  In Situ Jewelry~ Repairs  PO Box 2114  Aptos, CA 95001  *Note that the customer is responsible for this shipping cost. The $6 charged at checkout will be used to cover our cost of shipping the repaired piece back to you.  We recommend sending the piece in a padded envelope with tracking information, as we cannot be responsible for pieces we don’t receive. *If we don’t receive it, we will not be able to ship out the replacement. If it gets lost in the mail, it will be your responsibility to place a claim with t