November 5-8, 2024 - Virtual Public Course: Mastering Successful Policies and Procedures

Why should you attend? Companies need standardized, highly-structured and user-focused documentation to reduce human error increase knowledge retention avoid compliance issues, and mitigate risks. Information Mapping provides an international, research-based Methodology for creating structured and standardized documentation. What will you learn? In this course, you'll learn to analyze your audience and your purpose for writing identify and list your topics organize your topics from a user's perspective, and present your information in a user-focused way. Student quote "Information Mapping gave us the right Methodology to make our policies and procedures more understandable to our audiences. By that, we become more efficient, avoid mistakes and increase our customer satisfaction.” - Lufthansa Course Details Date: November 5-8, 2024 Duration: Half-day courses from 9:00 am to 1:00 pm CET  Language: English Email: info@informationmapping.com What's included? Online Training Ma