On-Time MRI Scans Project Example

Evergreen Radia Six Sigma project reduced the range of appointment-to-scan time to 82 minutes and changed the projection of annual revenue to $1.4 million--Radia Inc., a large radiology and vascular surgery practice in the Pacific Northwest, wanted to improve efficiencies at one center that was falling behind other Radia sites. The center launched a project that led to a 50 percent improvement in the number of on-time MRI scans, exceeding the project's original goal. The improvement created the potential for more than $1.4 million in annualized incremental revenue, while maintaining optimal patient safety and quality of care. Define Evergreen Radia Imaging Center is an outpatient radiology center that provides MRI scanning for referring physicians. After a second, more sophisticated 3-tesla (3T) magnet was added, the number of daily scans performed per technologist dropped 20 percent below the bestperforming Radia imaging center and 8 percent below the industry benchmark… Measure