Pallidus Coverage & Support

Pallidus Coverage & Support Ongoing coverage and support includes: Unlimited support and guidance for you and your team Ongoing software updates Debugging of software or firmware issues, even when they are not issues with our code Troubleshooting configuration and downtime with the Pallidus Cloud Service Fixing or replacing any devices not working correctly (return shipping included) Prioritized service — no need to track hours Covers up to 8 devices in the base price; additional devices can be added below Service Terms & Pricing: Monthly Payments: $80 / month (up to 8 devices) + $10 / month per extra device Annual Prepaid Subscription: $800 / year (up to 8 devices) + $100 / year per extra device (save ~17% compared to monthly) 5-Year Prepaid: $3,200 (up to 8 devices) + $400 per extra device (save 20% compared to annual payments) Ordering Instructions: Enter the total number of devices you want to cover. Coverage and support are typically purchased at the time the dev