PM Primer: Conflict Resolution

Transform conflicts into opportunities with our conflict resolution primer. Learn techniques to address disputes, foster collaboration, and maintain project harmony. Elevate your project leadership by turning challenges into positive outcomes.Course Duration:2 hoursCredits:CEU Credits: 0AMA PCM CEU Credits: 0PDU Credits: 2HRCI Credits: 2SHRM Credits: 2CFRE Credits: 0ATD CI Credits: 2ACE Credits: 0 Course Description This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued. Learning Outcomes Identify the stages of conflict Recognize the structural differences that can cause conflict Distinguish between different conflict types and apply strategies to resolve them Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict Compare different negotiation styles and describe when each should be used Demonstrate how power and BATNA can be used as tools during negotiations Testimonials Robert M. It was perfect. William B. Lots of good information and ideas. Well worth the time and a good value.