In-warranty Lithium-ion to Sodium-ion battery replacement program

Due to extreme financial challenges, we must strictly adhere to our warranty policy, For batteries purchased on or after March, 15 2023, the warranty coverage is as follows: Two years if installed by a NexPower-certified installer. One year for DIY self-installation. For customers outside the warranty period, our Out-of-Warranty Replacement Program is available here.   Warranty Claim ProcessTo submit a warranty claim, please email support@NexPowerEnergy.com with the following: High-resolution photos clearly showing all battery blades with copper busbars in view. High-resolution photos of the battery ECU connector, including all connector pins. Screenshots from any OBD2 app displaying error codes. Once approved, you can purchase the replacement program which cover the following fees: International shipping (UPS) from China to the U.S. Domestic shipping (FedEx) from California to your address. Tariffs imposed by the U.S. government. Essentially, you will receive a brand-new V3 so