Service Level Agreement Excel Dashboard – Managed Services
Service Level Agreement Excel Dashboard – Managed Services Here’s the thing—keeping track of service level management isn’t always easy. That’s why we built this Service Level Agreement Excel Dashboard. It gives you a clear, real-world view of how your service sla is performing, all in one place. Think of it as your control panel for managed services: quick to read, easy to act on, and always ready to refresh with new data. What This Dashboard Covers You’ll notice the dashboard doesn’t just show numbers. It tells a story of your sla performance. You can instantly see how many cases are resolved, which ones are pending, and where the pressure points are. At the same time, it captures customer satisfaction score (csat), effort levels, and advocacy metrics—so you get the full picture, not just half of it. Snapshot of sla metrics like compliance percentage and case status. Breakdown of resolved vs. pending cases with easy visuals. Customer experience indicators—because good service is mor