Benchmarking Operations - The Key to Understanding and Improving Your Club

Benchmarking is an essential business discipline that yields significant benefits to club operators.  As H. James Harrington author, engineer, entrepreneur, and consultant in performance improvement, said “If you can’t measure something, you can’t understand it.  If you can’t understand it, you can’t control it.  If you can’t control it, you can’t improve it.” Table of Contents 15-page digital PDF copy sent to your mailbox within 48 hours of purchase. $9.99 standard pricing reduced with 30% discount to $6.99 during September 2024 End-of-the-Line Sale.