PlantTheStudio Winter Plant Guarantee

PlantTheStudio Winter Plant GuaranteeNote: This is for plant order add-on onlyWinter is definitely a challenging time of the year for plant shopping. Live plants are just as fragile as any living organisms and can suffer damage due to the cold. I personally have many instances where my plant babies came severely damaged due to inadequate packaging or lack of heat pack.We heard you, and now, this problem is no longer yours! PlantTheStudio is offering winter protection guarantees - which means if your plants arrive severely damaged from the cold, we will cover the damage and send you a replacement as long as adequate evidence is provided to us. A free heat pack and insulation material might be added to your package when you purchase this insurance.What this covers:*Severely* damaged (frozen) plants due to weather conditions from shippingWhat this does not cover:Damage to foliage from normal shippingSoil/medium spillageUnrooted cuttingsMishandling by shipping carrier: damaged/crushed ship