Writing Useful Emails

Most of us are familiar with writing emails to friends and family, but writing emails in a professional setting is a different beast. Emails are a staple of law firm communication. On any given day, the inboxes of clients, partners, and associates are likely bursting at the seams with email. Against this backdrop, this course teaches how to determine when email is the right way to communicate and how to craft those emails to be as useful as possible for the recipient. Beyond the email horror stories to avoid, this course teaches the best practices that make for productive emailing.