ADM201: Administration Essentials for New Admins

Duration: 5 Days This comprehensive, entry-level course is recommended for new Salesforce administrators. In this course, you will learn how to navigate and configure the Salesforce interface, manage users, secure the Salesforce environment, load bulk data, and generate customer dashboards and reports. This course helps prepare you for the Salesforce.com Certified Administrator certification. You will receive a voucher to take the certification exam outside of class. What You Will Learn   Customize your application, including page layouts, fields, tabs, and business processes Create a secure Salesforce environment Maintain and import clean data Create high-value reports and dashboards Setup workflow automation Audience   New system administrators responsible for the setup, configuration, and maintenance of their organizations' Salesforce applications Power users, sales operations, and IT managers Note: Administrators of Salesforce Professional Edition should take Administration Ess