ADM202: Administration Essentials for New Admins: Professional Edition

Duration: 3 Days This comprehensive entry-level course is recommended for new Salesforce administrators working with the Professional Edition. In this course, you will learn how to navigate and configure the Salesforce interface, manage users, secure the Salesforce environment, load bulk data, and generate customer dashboards and reports. This course will help you get started with your Salesforce deployment. What You Will Learn   Customize your application, including page layouts, fields, and tabs Create a secure Salesforce environment Maintain and import clean data Create high-value reports and dashboards Set up workflow automation Audience   New system administrators responsible for the setup, configuration, and maintenance of Salesforce: Professional Edition applications Power users, sales operations, and IT managers Prerequistes   Solid understanding of basic Salesforce concepts and functionality Course Outline   1. Getting Around the App Data Model and Navigation Help and Tra