The New Management Paradigm: A Review of Principles and Practices
$35.00
{{option.name}}:
{{selected_options[option.position]}}
{{value_obj.value}}
The authors find that this paradigm has two underlying principles: (1) customer satisfaction is central to the firm's prosperity, and (2) the firm is a system of interdependent processes that develops the products and services customers purchase.
Show More
Show Less