Emotional Labor The Invisible Work Shaping Our Lives and How to Claim Our Power

Hackman, Rose For any reader who needs a break -- Rose Hackman's all-consuming Emotional Labor is a scathing, deeply-researched foray into the invisible, uncompensated work women and minorities are expected to perform every day. “Emotional labor.” The term might sound familiar. . .but what does it mean exactly? Initially used to describe the unacknowledged labor flight attendants did to make guests feel welcomed and safe—on top of their actual job description—the phrase has burst into the national lexicon in recent years. The examples, whispered among friends and posted online, are endless. A woman is tasked with organizing family functions, even without volunteering. A stranger insists you “smile more,” even as you navigate a high stress environment or grating commute. Emotional labor is essential to our society and economy, but it’s so often invisible. Many are asked to perform exhausting, draining work at no extra cost.In this groundbreaking, journalistic deep dive, Rose Hackman tra