Get to What Matters: Tools to Transform Conversations at Work - 8700

Good communication is the number one skill identified by business leaders in hiring and promotion decisions. Conversations open doors, build trust, and close deals. They can take us from conflict to agreement and from confusion to clarity. While it may seem that some people are natural communicators, their ability does not come from inborn talent alone. Great communicators use skills that anyone can learn. Get to What Matters gives you the simple, usable tools to navigate important conversations. Whatever the situation—a demanding boss, an upset colleague, or disappointed client—these tools get you to a positive outcome. A meaningful conversation can: • Get you the job you want • Defuse a stressful situation • Help you deliver exactly what your client or boss wants Get to What Matters also includes specific tips and strategies for handling over 30 challenging situations, such as: • Get you the job you want • Defuse a stressful situation • Help you deliver exactly what your client or bo