Repair Service - Shipping

Our dedicated repair service is here to get your favorite writing instrument back to writing smoothly. Whether it’s a pencil mechanism issue, ink flow problem, or another concern, our skilled team is ready to restore your pen to writing perfection.¹ Of course, repairs are on us — We cover the cost of the repairs.² All we ask is that you cover the cost of the shipping. This purchase covers the shipping³ to send your item to us for repair. At checkout, you'll find a shipping selection, covering the return shipping once the repairs are complete. It’s that simple! Repair shipping price⁴ includes order protection against lost, stolen or damaged shipping. Read below for the protection value. Standard: For majority of recently released items. Coverage covers up to $100. Retro Care: For older/rare models. Coverage covers up to $500.  We ask that you include the item model name and a brief description of the issue during the checkout. This helps our Repairs team know what to look for.