
Getting Past No: Negotiating in Difficult Situations (Revised)
Title: Getting Past No: Negotiating in Difficult Situations (Revised) Author: William Ury ISBN: 9780553371314 Publisher: Bantam Published: 1993 Binding: Paperback Language: English Condition: Used: Near Fine Excellent, unmarked copy with little wear and tight binding. We ship in recyclable American-made mailers. 100% money-back guarantee on all orders. Business & Personal Finance 1620553 Publisher Description: We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: - Stay in control under pressure- Defuse anger and hostility- Find out what the other side really wants- Cou