Manager Crash Course-2 Day Program

"RPG Solutions did a great job taking our leadership team through a Manager Crash Course. The two-day course was a valuable learning tool for new directors as well as a great refresher for the more experienced. "  Manager Crash Course can be purchased as a 2 day package or be purchased on a per day basis: Contact Donna Bishop about scheduling your session!  Donna.bishop@hubinternational.com  Day 1 Morning Sessions Manager 101 – Basic Compliance Laws Understanding Key Employment Laws (ADA, FLSA, EEO, FCRA, etc.) Review internal processes that reflect employment laws Best practices for HR Files Know when to get assistance from Human Resources Managers and Leaders – Grooming your Top People for Success Identify the differences between a manager and a leader Identify your management & leadership skills and how to use them Recognize and accept your current strengths and areas for improvement Establish, develop, and maintain your core group with trust, teamwork and power to continue to make things happen. Create your individual management and leadership vision and action plan to be more productive. Day 1 Afternoon Sessions  DiSC Workplace Behavior Assessment – How to Effectively Communicate with Others **ASSESSMENTS WILL BE EMAILED WITH 48 HOURS OF PURCHASE AND ARE NON-REFUNDABLE** Learn the 4 DiSC behavior traits and how to “read” others Develop strategies to improve your approach for working together to improve productivity, effectiveness and relationships Gain, respect, appreciate, understand and value individual differences to facilitate better teamwork Learn to increase positive impact, influence team and customers intentionally to create and support positive outcomes Build your capability to effectively manage yourself when confronted with difficult people or situations Learn how to use DiSC as a pre-employment tool to hire and retain the best talent Difficult Conversations and Effective Communications Understand the costs of poor interactions Understand barriers to interactions Develop & practice new skills to improve your communication in every situation Navigate tricky and touchy situations Day 2 Morning Sessions Hiring & Selecting: Hire the Best Fit Discuss a company’s best hiring process/guidelines Understand the importance of: Utilizing a structured interview process Developing solid job descriptions Conducting resume reviews and phone screening Behavioral Interviewing: Creating competencies & asking targeted questions Including HR, the manager and team members Conducting reference checks Legal Pitfalls Onboarding      Day 2 Afternoon Sessions Performance Management-It’s about the conversation, not the form Performance Management as a System Performance Review Best Practices, Process, Policy and Forms Create Process and Forms for your company Preparing, Conducting and Concluding a Review Communication with your best and poorest performer Discipline and Termination - Beyond Performance Management Review Employment law and legal overview Effective discipline & termination principles and process from start to finish Roles and responsibilities of managers Avoiding litigation Importance of Documentation Performance Improvement Plans (PIPs) Voluntary v. Involuntary Terminations Location: RPG Solutions, a division of HUB International Southeast, 8081 Arco Corporate Drive, Ste 100, Raleigh NC  Map Individual Cost for both days $420 per person and includes cost of DiSC assessment. Individual cost for DAY 1 $240 per person and includes cost of the DiSC assessment Individual cost for DAY 2 $180 per person.