Virtual Team Building and Management

With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment. With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building And Management will give you participants the knowledge to work with these challenges and succeed in a growing global workforce.     Course Outline Module One: Getting Started Housekeeping Items The Parking Lot Workshop Objectives Pre-Assignment Action Plans and Evaluations Module Two: Setting Up Your Virtual Team (I) Choose Self-Motivated People with Initiative Face to Face Meeting At First Diversity Will Add Value Experienced with Technology Case Study Module Two: Review Questions Module Three: Setting Up Your Virtual Team (II) Personality Can Count as Much as Skills Rules of Engagement Setting up Ground Rules Icebreakers and Introductions Case Study Module Three: Review Questions Module Four: Virtual Team Meetings Scheduling Will Always be an Issue Have a Clear Objective and Agenda Solicit Additional Topics in Advance Discourage Just Being Status Reports Case Study Module Four: Review Questions Module Five: Communication (I) Early and Often Rules of Responsiveness Face to Face When Possible Choose the Best Tool Case Study Module Five: Review Questions Module Six: Communication (II) Be Honest and Clear Stay in Constant Contact Don't Make Assumptions Setup Email Protocols Case Study Module Six: Review Questions Module Seven: Building Trust Trust Your Team and They Will Trust You Be Aware of "Us vs. Them" Territorial Issues Share Best Practices Create a Sense of Ownership Case Study Module Seven: Review Questions Module Eight: Cultural Issues Respect and Embrace Differences Be Aware of Different Work Styles Know Your Team Members Cultural Background Dealing With Stereotypes Case Study Module Eight: Review Questions Module Nine: To Succeed With a Virtual Team Set Clear Goals Create a SOP's Build a Team Culture Provide Timely Feedback Case Study Module Nine: Review Questions Module Ten: Dealing With Poor Team Players Manage Their Results, Not Their Activities Be Proactive Not of Reactive Check in Often Remove Them Case Study Module Ten: Review Questions Module Eleven: Choosing the Right Tools Communication Software Collaboration and Sharing Tools Project Management Software Use Whatever Works for You and Your Team Case Study Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations