Workplace Diversity

Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community. Our Workplace Diversity course will help participants understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.     Course Outline Module One: Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Module Two: Understanding Diversity What is Diversity? Related Terms and Concepts A Brief History A Legal Overview Module Three: Understanding Stereotypes Stereotypes vs. Biases Identifying Your Baggage Understanding What This Means Module Four: Breaking Down the Barriers Changing Your Personal Approach Enc