Alcatel-Lucent Professional Services: Miscellaneous

Description The SAS (Software Assurance & Support) Contract Creation service from Alcatel-Lucent Enterprise enables customers to initiate a support framework for their ALE solutions. This contract formalizes entitlement to software updates, patches, and technical support, ensuring long-term stability, security, and performance of ALE deployments. Solutions Establishes eligibility for ongoing ALE software maintenance and lifecycle support. Activates access to updates, security patches, and new feature enhancements. Enables structured support escalation through ALE’s global support network. Ensures business continuity by maintaining system compliance and vendor alignment. Supports both standalone and multi-site ALE solution contracts. Features Creation of tailored SAS contract based on solution type and deployment size. Linking of contract to specific customer installations or licenses. Option to bundle with Solution Premier Service (SPS) or SES contracts. Streamlined activation