IMS Premium Support and Help Desk

IMS Premium Support and Help Desk IMS premium support and help desk ensures your users and IT support team have easy access to experts when needed for a flexible and cost effective solution. AN OUTSOURCED SOLUTION TO ELIMINATE THE CHALLENGE OF HANDLING INTERNAL IT SUPPORT ISSUES. Partnered for Success User adoption is one of the key factors that allow organizations to maximize return on their Oracle Primavera investment. Once an organization completes an implementation of a new or existing system, ongoing support is critical to the overall success of the application. Most organizations work to resolve support issues internally, pulling IT and project management resources away from their projects. Unfortunately, in many cases this ongoing issue can jeopardize the success of the overall solution and may begin to effect the bottom line. IMS recognizes this challenge and offers an outsourced support solution to take the burden off your internal teams and into the hands of our Oracle Pri