Empathy in the Workplace

At its core, empathy is the ability to recognize emotions in others and to understand their perspectives. In order to work in a cohesive, productive environment, it's critical that we have a better understanding of each other and how we can best work together. To be a successful empathizer, three things are required: listening, openness, and understanding. These aren't always easy to do, so in this course, we'll discuss how to develop empathy, by introducing the three stages of empathy.