Writing Basics: Why Care About Writing?

Listening to other people can be difficult when you're distracted or when the other person isn't speaking clearly, but it's even more difficult if you don't agree with what they're saying. In situations like this, it requires more than just active listening, which focuses on what the other person is saying and confirming your understanding. In order to truly listen through a disagreement, we need empathetic listening. In this course, we'll define empathetic listening and explore tips on how to effectively and empathetically communicate with people, even when you disagree.