Quality Overview Trainer Downloads

Without good quality, a company can't survive. Their costs are too high, and their customers are dissatisfied. Not a good combination. Fortunately, Lean places a heavy emphasis on improving quality as a way to reduce waste. This overview on quality covers the following topics: How quality is defined The cost of poor quality How quality is measured How Lean addresses quality The culture of quality (Leadership and Teamwork) This training is intended to align frontline employees with the company's quality efforts. It presents information in a down-to-earth, relatable way that will engage team members, and move them closer to committing to the quest for zero defects. This Trainer Download Pack provides the tools needed to train your own team on this important topic.