Maintenance for Office Staff

A strong, cohesive relationship between the office and maintenance teams is vital in achieving your community’s goals. With that in mind, this course will give office personnel a better understanding of the maintenance activities required to successfully run an apartment community. Course topics include: Reduce disagreement and tension between the office staff and the maintenance team Learn how to effectively document a service request to avoid unnecessary confusion and save the maintenance team time Why conducting regular staff meetings can improve communication among personnel Teach your associates to see “The big picture” of managing the community as a whole Discover simple strategies for supporting the maintenance team