Quick Start: Telephone Techniques

It's a fact of multifamily life that you’ll spend a lot of your day communicating by phone. In this course, you’ll learn how to: Properly and professionally answer telephone calls Build rapport and identify the caller’s needs Several courses are included in the Quick Start Series: Quick Start: Curb Appeal Quick Start: Customer Service Quick Start: Internet Marketing Quick Start: Make Ready Process Quick Start: Onsite Sales Quick Start: Resident Retention Quick Start: Telephone Techniques Each course may be purchased separately.