Delivery Guarantee

Delivery Guarantee Terms and Conditions   1. Introduction This Delivery Guarantee provides coverage for items that are lost, stolen, or damaged during transit from WellBefore to the shipping address provided by the customer.   2. Coverage 2.1 Lost Items: Coverage applies to items that have not arrived at the destination within 2 business days from the promised delivery date and are confirmed lost by the carrier. 2.2 Stolen Items: Coverage applies to items that are confirmed as delivered by the carrier, 2 business days have elapsed since the promised delivery date and are reported as not received by the customer. 2.3 Damaged Items: Coverage applies to items that are received in a damaged condition, where damage occurred during transit.   3. Claim Process 3.1 Reporting: Claims must be reported within 14 days of the promised delivery date (for lost items) or within 14 days of the receipt of the damaged items. 3.2 Documentation: Customers are required to provide proof of damage (e