
Basic 4 Hr - Ricoh 5950
Basic is our break/fix service available for Fujitsu scanners and other manufacturers’ scanners. Basic onsite service for Fujitsu scanners includes parts, labor, technician travel and a scanner cleaning visit. (Consumable parts are not included) Basic service is available across the 48 contiguous United States. Response Time - 4 Hr To better serve the needs of customers with business-critical scanning applications, 4-hour Response Time is available for Fujitsu scanners nationwide. Please contact your service sales representative for coverage. If this option is purchased, our goal is to have a FAFSE on-site within 4 business hours following the TAC-verified hardware failure. Advantages of Basic Scanner Service Onsite coverage of spare parts, labor, and travel for all hardware errors A singular preventive maintenance visit, automatically scheduled Month-to-month coterminous contracts to match up uneven renewals Non-Fujitsu Scanner service available in Next-Business-Day and 4-hour option