
Basic 24/7 - Ricoh 5950
Basic is our break/fix service available for Fujitsu scanners and other manufacturers’ scanners. Basic onsite service for Fujitsu scanners includes parts, labor, technician travel and a scanner cleaning visit. (Consumable parts are not included) Basic service is available across the 48 contiguous United States. Response Time - 24/7 For the ultimate level of service, the 24/7 Response Time option ensures that on-site service is available 24 hours a day, 7 days a week (excluding holidays) and will be performed within 4 business hours following a TAC verified hardware failure. Advantages of Basic Scanner Service Onsite coverage of spare parts, labor, and travel for all hardware errors A singular preventive maintenance visit, automatically scheduled Month-to-month coterminous contracts to match up uneven renewals Non-Fujitsu Scanner service available in Next-Business-Day and 4-hour options Fujitsu Services Datasheet