Problem Solved

What are the most common problems your employees face? Are they meaty, sink-your-teeth-into problems, or slight annoyances? Do they require intensive analysis or a quick decision? Although most people may encounter a wide range of issues in their work, the everyday problems make up a significant proportion of the problems needed to be solved. Problem Solved was designed to provide participants with a quick method for solving these problems without sacrificing work efficiency or quality. How It Works Problem Solved provides participants with a simple problem-solving method while assessing their skill level during each step. Participants are read an in-depth scenario and respond to 25 behavior-related statements which indicate the extent to which they practiced the behavior. By scoring and charting results, they create a visual depiction of their comfort level with each of the five problem-solving steps. The Five-Step Problem Solved Process Define the problem Analyze the causes Identify