Problem Analysis Refresher - eLearning

Been a while since your KT Training? Want to find the cause of problems fast? Refresh your KT Problem Analysis skills! In this 90-minute, self-paced course, you will review the KT Problem Analysis (PA) tool, complete a knowledge assessment, and practice on two case studies. Time to remember the skills that the world's best troubleshooters have been using for over 65 years. Prerequisite: You have learned the KT problem analysis process in a classroom or instructor-led online training in the past You should take this course if: It's been a while since you had KT PA training and you're a little rusty You want to find the root cause of problems fast You want to test your knowledge of KT PA A little more practice on KT PA couldn't hurt What you will learn: A full review of the 4 steps of KT Problem Analysis How well you remember the key KT PA concepts with a knowledge assessment Practice case - Find the cause of a serious incident at a commercial airline Practice case - Find out why a ne